Refund and cancellation policy

 Our cancellation and refund policy is as follows:

  1. Any cancellationmade 14 days or more before the start date of the course will be eligible for a full refund.
  2. If you cancel less than 14 days before the start date of the courseyou will only be eligible for a refund on half the course price you originally paid.
  3. Once the course has begun you will not be eligible for a refund.
  4. All refund requests 14 days before and during the 2 week period before the date of your booked course should be sent to admin@pitstopdiabetes.co.uk
  5. Any refunds may take up to 14 days from when we reply to process for you to receive your money back.
  6. We supply a resource pack which is sent in the post. If you do not receive the resource pack before the course date, you are not eligible for a refund on the course. We will send an alternative electronic resource pack. Please email admin@pitstopdiabetes.co.uk if you have not received you course pack before your course start date.
  7. You can choose to reschedule a course. If you choose to reschedule a course 14 days before the course start date your will not occur an admin charge.
  8. If you reschedule less than 14 days before the start date of the courseyou will be charged a 20% admin fee of the total course price you paid.
  9. Any course rescheduling requests should be sent to admin@pitstopdiabetes.co.uk.
  10. DIME square Ltd reserves the right to reschedule or cancel any classroom course or online course if we do not reach our minimum attendee number.
  11. DIME square Ltd reserves the right to change the tutor stated on the ‘course dates’ page with 48 hours’ notice to attendees.

A busy week for the PITstop team, running a mix of online and face-to-face courses, reaching a further 190 Healthcare professionals. #type2 #prediabetes #diabetes #Birmingham #bexley

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Thank you to everyone who came to our annual PITstop, it’s time to refuel again conference yesterday in London.

#PITstop #diabetes #conference #etcvenues #prosperohouse #london

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PITstop, it’s time to refuel 2024! Advanced diabetes CPD conference for past 2.5-day PITstop students. On 18th September 2024 at Prospero House, 241 Borough High St, London SE1 1GA. Find out more

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